Terms of Service

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TERMS OF SERVICE
Compliance Compass

Effective Date: 2/02/25

Compliance Compass (“we,” “us,” or “our”) provides Human Resources (HR) and Work Health and Safety (WHS) consultancy services to small businesses and not-for-profits in Australia. By engaging our services, you (“Client”) agree to be bound by these Terms of Service.

We offer consultancy services in HR and WHS, including but not limited to policy development, compliance audits, training, and advisory services. Services will be provided as agreed upon in a written proposal, service agreement, or email confirmation.

• All fees are outlined in our proposals or service agreements and must be paid in accordance with the agreed payment schedule.
• Payments can be made via bank transfer, credit card, or other agreed methods.
• Invoices are payable within 14 days of issue unless otherwise specified.
• Late payments may incur interest at a rate of 5% per month.
• Any additional services requested outside the original scope will be subject to additional fees.

• Cancellations must be made in writing at least 7 days before the scheduled service.
• If a cancellation occurs within 7 days of the service, a cancellation fee of 50% may apply.
• We reserve the right to reschedule services due to unforeseen circumstances, with reasonable notice given to the Client.

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the engagement. This includes business operations, employee details, and compliance matters.

• Compliance Compass provides consultancy services based on industry standards and best practices; however, we do not guarantee specific outcomes or regulatory approvals.
• We are not liable for any indirect, incidental, or consequential damages resulting from the use of our services.
• Our liability is limited to the total amount paid for services within the last 1 month.

• Any disputes arising from these Terms of Service should first be addressed through good faith negotiations between both parties.
• If a resolution cannot be reached, the matter may be referred to mediation or arbitration under Australian law.
• Legal proceedings may only be initiated if mediation or arbitration is unsuccessful.

• Either party may terminate the service agreement with 7 days’ written notice.
• In case of early termination, the Client is responsible for payment of services rendered up to the termination date.
• Compliance Compass reserves the right to terminate services immediately if the Client engages in unethical or unlawful conduct.

These Terms of Service are governed by the laws of the AUstrlain Capital Territory, Australia. Any legal disputes shall be subject to the jurisdiction of the courts of the Ausstralian Capital Territory.

We reserve the right to update these Terms of Service at any time. Clients will be notified of significant changes before they take effect.

For any questions or concerns regarding these Terms of Service, please contact us at: Compliance Compass
Email: [Your Email]
Phone: [Your Phone Number]
Address: [Your Business Address]